Frequently Asked Questions

What types of flooring do you install?

We install all types of pre-finished hardwoods, solid & engineered, unfinished hardwood, cork, laminate plank, luxury vinyl plank or LVP, tile, carpet, blinds and more. Installations can be over wood subfloors or glued down to the concrete. We do not do site-sanding and refinishing of wood flooring, but can refer you to trusted re-finishers who we have partnered with for years. We also repair existing wood, vinyl and laminate flooring.

Floor prep is extremely important and is almost always needed. In an existing home, typically our installation will include tearing out old floorings such as carpet, pad, and tack strip. Then the exposed subfloor will get cleaned and checked for level – high and low spots must be taken into consideration. If they are too great, or excessive slab cracking has occurred, the floor leveling compound must be floated over them to even out irregularities. On wood subfloors, subfloor panels (typically OSB) often need belt-sanding at the seams where they tend to peak up. Nails may need sinking, and screws placed where any subfloor is creaking. Carpet can hide many deformities in your subfloor that must be dealt with first, as wood flooring will not install successfully over such deformities.

Depending on the customer, we will move and replace furniture as needed. Also, baseboards will need to be removed from the wall and replaced over the new flooring, so as to conceal the expansion gap between the flooring and the wall. We will do this carefully so as to reuse the existing baseboards, and included in re-installing them we will puddy and caulk nail holes, seams, and where the baseboard meets the wall. The only thing not typically in our installation will be the repainting of the baseboards after replacement, which will typically be needed. Ask about this if you are concerned, and we can include it in our estimate. New baseboards can also be an option, which we would install after the new flooring is down.

Wood laminates are really not wood at all, but are made remarkably realistic and often can even fool an experienced eye. Since the surface of laminate is a Formica or similar dense material, the advantages are primarily durability and longevity. In our opinion, nothing is as nice as real wood – but on the other hand, laminate can offer a more affordable and pragmatic alternative, while still looking great. If you have high traffic from outside (pets, kids, etc) and expect a lot of wear, laminate may be the best choice. Also we now offer waterproof laminate, which has both the waterproof qualities of LVP and the abrasion resistance of laminate.

Both real wood (solid or engineered) and laminate (unless waterproof) are vulnerable to water damage from flooding. Generally speaking, splashes and spills that are cleaned up do not pose a problem. However, broken plumbing or anything that floods a floor with water will typically destroy it. (That’s why we all carry homeowner’s insurance!) The only plank flooring that will not be destroyed by flooding is vinyl plank flooring, which has all the appearance and functionality of laminate flooring.

The main rule to remember is: no wet mopping. Most hardware stores sell Swiffer-type dusters and hardwood flooring cleaners. The cleaner fluid can be sprayed lightly on the floor or on the cleaning pad attached to the bottom of the Swiffer. Even water will work for this purpose or water with some white vinegar in it. Wood and laminate floors can also be swept or vacuumed when very dirty, but the Swiffer mop/duster is the best for regular light maintenance.

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